Hello, how can we help?
Find instant answers about our clean-label snacks, shipping, returns, and partnership opportunities.
FSSAI certified
Eco-friendly packaging
PAN India delivery
Product & Quality
How do I know the product is safe?
All NutriCorner products are manufactured under FSSAI license and strict HACCP principles. We conduct third-party lab tests for pesticides, heavy metals, and microbial safety. Every pack displays the FSSAI license number and 'best before' date.
Where do you source ingredients?
We source directly from certified organic farms in Maharashtra, Karnataka, and Tamil Nadu. Our farm-to-factory model ensures fair trade, zero middlemen, and peak freshness. We support local farmer producer organizations (FPOs).
Are your snacks "clean label"?
Absolutely. No artificial preservatives (BHA/BHT), no synthetic colors, no MSG, no chemical additives. Only natural ingredients + low-temperature dehydration. The ingredient list is short and 100% recognisable.
Is packaging eco-friendly?
Yes — we follow India's EPR guidelines with recyclable plastic laminates. We’re actively transitioning to home-compostable pouches. Our outer cartons are made from 80% recycled board.
Orders & Delivery
How long does delivery take?
D2C orders: 3–7 business days via courier. B2B/wholesale: 48-72 hours (local). Orders process in 1-3 business days. Delivery may take 1–3 weeks after dispatch depending on location and courier conditions. We'll keep you updated.
Bulk purchase discounts?
Yes — tiered pricing: 5-10% off for case orders, 15-25% off for wholesale/distributors. Reach out to nutricorner@gmail.com for B2B pricing and MOQ details.
How to track my order?
Once shipped, you receive an email/SMS with tracking number and courier link (Shiprocket, Delhivery, etc). You can also track via our "Track Order" page using your order ID and email.
Shipping charges?
Shipping fees depend on order value, location & delivery method. Total charges are displayed at checkout. Free shipping may apply for orders above ₹499 (subject to change).
Wrong shipping address?
Please double-check at checkout. NutriCorner is not liable for delays/non-delivery due to incorrect address. If a package is returned, we will contact you for reshipment (additional fee may apply) or refund as per policy.
Returns & Refunds
Damaged/expired product?
We provide full replacement or refund for damaged, expired, or wrong items. Report within 24–48 hours of delivery with photo/video proof. No returns for change of mind or taste preference.
Return window & conditions?
For non-perishable snacks: 7 days from delivery. Items must be unopened, in original packaging. For perishable items: 24-48 hours. Only manufacturing defects, expiry, wrong product or transit damage.
Refund process?
Email nutricorner@gmail.com with order ID, issue, photos. After inspection, refunds processed within 5–10 business days to original payment mode. For COD orders, bank transfer via NEFT.
Organic products premium?
Premium organic ingredients, certification costs, and ethical sourcing create a 20–30% premium. You invest in higher nutrient density, no pesticides, and sustainable farming.
Partnership & Support
Become a distributor?
Yes! Fill the distributor form on our website or email nutricorner@gmail.com. Our sales team will connect within 48 hours with terms, investment, territory availability and onboarding steps.
Grievance / complaint?
You can reach our customer care via email or WhatsApp +91-9730758788. Grievances are acknowledged within 24 hours and resolved within 2 working days (per consumer protection guidelines).
Undelivered package?
If a package returns to us due to non-delivery (incorrect address, recipient unavailable), we contact you for reshipment (additional shipping may apply) or refund per our cancellation policy.
Quick Shipping & Delivery Notes
Delivery time: 1–3 weeks after dispatch (depends on location).
Undelivered packages: Reshipment or refund per policy.
Proof required: Photos/videos for returns within 24-48h.
Third-party logistics: External factors may cause delays – we'll keep you updated.
Refund policy snapshot: Eligible issues: damaged, expired, wrong item. Refund via original payment method within 5–10 days after approval. For valid claims, return shipping is covered by NutriCorner.